Refund Policy

At I Am Healing Nature, your satisfaction and well-being are our top priorities. We want you to fully enjoy the healing experience with our products. If for any reason you find yourself unsatisfied with your purchase, please review our refund policy below:

30-Day Satisfaction Guarantee: 

We offer a 30-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the delivery date for a full refund. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.

How to Initiate a Refund:

To initiate a refund, please follow these steps:

1. Contact our Customer Care team at iamhealingnature@gmail.com within 30 days of receiving your order.

2. Provide your order number, the name of the product you wish to return, and a brief explanation of the reason for the return.

3. Our Customer Care team will guide you through the return process, including any necessary return shipping instructions.

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a reasonable timeframe.

Exceptions:

Please note that certain items, such as perishable goods, are non-refundable. Gift cards are also non-refundable.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact us immediately at  iamhealingnature@gmail.com with a photo of the damaged or defective product. We will gladly replace the item or issue a refund.

Questions or Concerns:

If you have any questions or concerns regarding our refund policy, feel free to reach out to our Customer Care team at  iamhealingnature@gmail.com. We are here to assist you.

Thank you for choosing I Am Healing Nature for your wellness journey. Your trust in our products is deeply appreciated.

Heal, Love, Thrive!

I Am Healing Nature Team